Shipping your package
The delivery and receipt of your products are the last steps that close your order. Parcels are usually shipped after receipt of your payment, according to the deadline announced in our general conditions of sale.
Delivery is triggered only when all the items in your order have been received and checked by our logistics department.
And so that you can enjoy your purchases in the best conditions, several delivery methods have been put in place.
Thanks to our network of specialized carriers, we offer you a tailor-made delivery in an optimized time, depending on the place of delivery and the nature of the parts ordered. We deliver within 4 to 12 days on average (average calculated over the last 5000 deliveries of the network).
Delivery without appointment at the doorstep / foot of the building.
Delivery can be made on Saturdays.
Please note that the carrier does not make an appointment for this type of delivery.
In case of absence during delivery:
- Either a notice of passage is left to you so that you can contact the carrier and arrange an appointment.
- Either your package is dropped off at a post office or a parcel relay near you.
delivery premium - Large article:
You are contacted within a few days by the carrier to arrange an appointment - 3-hour slot for delivery - depending on your availability.
You are delivered by the carrier within 48 working hours after making an appointment by phone. Your order is given to you at the foot of the building or at the doorstep for the houses (if accessible with a pallet truck).
In case of absence during delivery, a notice of passage is left to you so that you can contact the carrier and arrange an appointment. You may then be charged a 2nd presentation fee.
Regardless of the shipping method chosen, we will provide you as soon as possible with a link that will allow you to track the delivery of your package online.
Shipping costs include packing, handling and transportation costs. They can contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them.
The packages are oversized and protected.
Interlogistics is an international transport service dedicated to e-commerce professionals.
A selection of carriers with an optimal quality of service: Interlogistics
*For the follow-up of your shipments / deliveries, please contact directly the e-commerce site of your order (or of course firstname.lastname@example.org which will redirect you to your seller site*).
Living better & High quality - Trademark Specialist
Expert in the sale of equipment, furniture and contemporary objects for home, garden and well-being.